Need to Return or Exchange?
No problem! If you’d like to start a FREE EXCHANGE or return an item, simply make sure your six digit order number and zip code are in hand. You'll find your order number on the invoice sent or confirmation email. Got it? Let's go!
All domestic exchanges are FREE, which means you can send your item back and get a new size or style free of charge. (Yes girl, we got you!)
Try our NEW Instant Exchange Feature on all domestic orders to ensure an item doesn't go out of stock. (YES, you can shop instantly with your free return credit!) You are only charged if you don't return the original item within 14 days. Once returned. you will be refunded for the original item if outside the 14 day window.
Our return policy is 30 Days from the day your order ships from our warehouse. Unfortunately we can’t offer you a return after this period. To be eligible for a return, your item must be unused and in the same condition that you received it.
*ALL CLEARANCE ITEMS ARE A **FINAL SALE** and are NOT ELIGIBLE for our regular return policy.*
Return shipping costs are the customer’s responsibility. If using a label provided through our return portal, the customer agrees to have the cost of the shipping withheld from their refund. We do provide return labels for a $10 deduction off of your return. You are more than welcome to provide your own label if you do not want to use the label we provide!
Everyday Chic Boutique
64 W Main St
Wilmington, Ohio, 45177
Refunds are accepted within 30 days from time of shipment. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Refunds/Returns are at a 14 day processing window from the arrival at our warehouse.
Returned items are your responsibility until they are delivered to our warehouse. Please ensure the item(s) you are returning fall within our Return Policy and that they are packaged properly! We ask that you package your order the same way you received it. We are not responsible for lost items, damaged items, or items returned to us by mistake.
Shoes must be returned in their original shoe box. The shoe box should not be used as a shipping box, it should be packed in a separate box or shipping mailer.
Shoes returned using the shoe box as the shipping box, or shoes returned without their original shoe box are subject to a restocking fee (this restocking fee can vary from 5% up to 30% depending on original purchase price of the shoes). Additionally, all return shipping costs are the responsibility of the customer.
All sale items are final and cannot be returned. We know, it’s a bummer. But at least you got a great deal on that amazing item! We have a BUY/SELL/TRADE group on Facebook that our customers love to use for extra ECB pieces they may have!
Absolutely! We'd love for you to come visit us in store to return or exchange out your items within our policy guidelines! We have an incredibly stunning boutique storefront waiting for you in Ohio! Be sure to check our hours first!
REAL REVIEWS FROM REAL PEOPLE JUST LIKE YOU!
I am loving the new instant exchange feature! Makes switching out sizes seamless and QUICK! I had my exchange in 2 days! Go ecb!London, KY
ECB is my favorite place to shop! The quality of clothing, jewelry, shoes, and handbags is unmatched! It’s so much more than clothes too! The customer service is top notch! Every employee is customer centered and they truly want to help and make your shopping experience the best it can be!Houston, TX
Everyday Chic Boutique simply does not compare to any other boutique I have experienced. ECB provides endless encouragement, style advice, and creates such a lasting impression on ALL customers. I've been a loyal shopper for years and the level of customer service still amazes me! Five stars all the way!Los Angeles, CA